Frequently asked questions.
For your guests, for you and for getting started. Still have a question? Write to us from the More details page.
For your guests
- Do your guests need to install an app?
- No. The table’s QR code opens the bill directly in the phone’s browser.
- How do your guests split the bill?
- Each guest chooses their share: by dish, in equal shares or as a custom amount. The whole table sees live who has paid and what is left to pay.
- Which payment methods can your guests use?
- Bank card, Apple Pay and Google Pay.
- Is a tip required?
- No. It is offered at 10, 15 or 20%, or not at all, and is calculated on each guest’s share.
- Do your guests receive a receipt?
- Yes. After payment, the receipt is available as a PDF or sent by email.
- Are your guests’ reviews published?
- No. Ratings and comments left after payment arrive in your manager portal, read only by you. You can reply to them.
For you
- What do you see in the manager portal?
- Your tables live, your payments, your tips, your guests’ reviews, your analytics and an analysis of your business every week. The full list is on the Manager portal page.
- Is the display really in real time?
- Yes. Your manager portal updates to the second: table status, amounts left to pay, payments and tips.
- Does Splitzy work with your POS?
- Splitzy QR codes are linked in real time to the venue’s POS. Name your POS software in your request and we will confirm compatibility.
- Can you export your figures?
- Yes. Analytics in the manager portal offer an export and a printable report.
- How do you access your manager portal?
- With the “Log in to your manager portal” button, at the top of every page on this site.
Getting started
- How can you get more details?
- Fill in the form on the More details page. We will get back to you at the address you provide to present Splitzy.
- What are the terms?
- They are presented to you during this first conversation.
- In which countries is Splitzy available?
- Splitzy serves venues in France, Germany, Switzerland and Benelux.
Tell us about your dining room.
A few words about your venue, and we’ll be in touch to present Splitzy.